Frequently Asked Questions

Bepanthen Baby Ointment


    The common causes of diaper rash are exposure to friction, excessive hydration, varying pH, and constant contact of the diapered skin with urine and faeces. Fungal and bacterial infections are also thought to be likely causes of diaper rash.

    Signs of diaper rash may include:
    Prolonged periods of crying together with agitation, changes in sleeping patterns, and lower frequency of urination and defecation.
    Depending on the severity of the diaper rash, the surface area of skin redness may vary, and in some cases may appear glossy, bleeding, or some oozing. 

    Bepanthen Baby Ointment is an easy to apply and breathable barrier cream that helps to protect your baby's delicate skin.

    It is suitable for everyday nappy care and meets the 9 standards* to soothe, protect and care for baby's delicate skin. 

    1. Have proven clinical efficacy and safety in babies.
    2. Enhance natural protection of the skin.
    3. Maintain optimum moisture levels.
    4. Contain ingredients with documented safety and benefits.
    5. Contain no unnecessary ingredients.
    6. Contain no potentially toxic ingredients (including those with undocumented safety)
    7. Contain no potential sensitizers such as fragrances.
    8. Contain no antiseptics or preservatives.
    9. Be pleasant to use


    D Atherton, E Proksch et al. IRRITANT DIAPER DERMATITIS: BEST PRACTICE MANAGEMENT. SelfCare 2015;6(S1):1-11


    Bepanthen Baby Ointment is suitable for everyday nappy care. It has been clinically proven to soothe sensitive skin with Provitamin B5, an ingredient that aids skin recovery while caring for dry and sensitive skin. By forming a protective and flexible barrier, Bepanthen Baby Ointment helps to protect the most delicate skin for up to 10 hours*. It is hypoallergenic and does not contain added preservatives, colourants and fragrance. This makes it suitable for all babies, including newborns, due to its gentle and safe formulation.

    *Reference: Internal report Oct-2018 -In vitro flexibility test with bioskinsubstrate (n=10) -Optimised visual assessment.
    **Bepanthen Ointment cosmetics status UI:1600198
    *** individual response may vary

    Infant care: At each nappy (diaper) change, spread Bepanthen Baby Ointment over your baby’s bottom and groin after cleaning these areas thoroughly with water.

    Nursing mothers: Apply Bepanthen Baby Ointment to the nipples after each breastfeeding. It is recommended to clean the breast before each breastfeeding.

    Damaged skin: Apply once daily or more, as needed.

    Bepanthen Baby Ointment do not contain added colorants, fragrances, or preservatives. It can be used as often as necessary or desired.

    Bepanthen Baby Ointment is a gentle product and do not contain added colorants, fragrances, or preservatives, it is safe for use even by infants. Bepanthen Baby Ointment is for external use only

    Please consult your healthcare professional for more information.

    Please consult your doctor or pharmacist for advice.

    Bepanthen Baby Ointment can be applied externally on skin at the genital/groin area of infants or children to protect against irritants. 

    Please consult your doctor or pharmacist for further information. 

    Mothers/Caregivers are advised to frequently change diapers every 2-3 hours or if the diapers are soiled. Prior to changing the infant, clean the area (genitals & buttocks) with clean water using a soft gentle cloth, avoid rigorous rubbing or excessive use of wet wipes especially if the infant is sensitive to the material. 
    After cleansing, apply Bepanthen Baby Ointment to protect the baby’s skin. If symptoms persist or worsen, please consult your healthcare professional.

    After using Bepanthen Baby Ointment, close the tube tightly and store it away from heat and out of reach of children. It is advisable to not use Bepanthen Baby Ointment after its expiry date on the packaging. 

    It is not necessary to apply powder after applying Bepanthen Baby Ointment onto the skin.